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Faq
Sizing
How does sizing work?
FIT GUARANTEED
That's right. If your Trending Gay gear doesn't fit EXACTLY how you want, you can start a size forgiveness return using our gaytastic return process and we'll get you a different size faster than you can download Grindr.
As our products are enjoyed by gay men worldwide we have found that having specifically US or EURO sizes confuses people. As we are here to make your life easier we have created custom Trending Gay measurements for each individual item.
So please measure and check each product's guide accordingly thank you!
What type of fit do your clothes have?
Our clothing has a slim fit to ensure you get the best fit for your body. When deciding on size at Trending Gay it is always best to go up in size rather than down as our sizes have a snug fit.
My Order
How do I place my order?
Simply choose your style/size on the product page then click the “Add To Bag” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
I am so excited to receive my order how do I check my orders status?
Just enter your order information on the Track My Order page to track your order status.
Can I cancel my order?
To ensure we provide the fastest shipping and handling times once orders are placed they are sent to our fulfillment center automatically who work 24/7 as we ship globally. Therefore it is almost impossible for us to stop your order before it is being packaged. However please reach out to support@trendinggay.com and we will see what we can do for you.
Can I change my order?
To ensure we provide the fastest shipping and handling times once orders are placed they are sent to our fulfillment center automatically who work 24/7 as we ship globally. Therefore it is almost impossible for us to change your order before it has been packaged. However please reach out to support@trendinggay.com and we will see what we can do for you.
I have placed my order but haven't received my tracking info yet?
We will send you your tracking information as soon as it becomes available, this happens automatically and will continue to automatically update you as your order progresses.
First, double check your spam folder and other email accounts.
Can’t find it? Don't panic, just contact us and one our customer representatives will help you!
Are Trending Gay products sold at any other retailers?
No. Trending Gay products are exclusively sold online at TrendingGay.com
How do I return or exchange my order?
You can start a FREE return or exchange by visiting our Returns Centre Here. Please see our Returns & Exchange Policy here.
Payment
What type of payments do you accept?
We accept Visa, Mastercard, AMEX, Discover, JBC and Diners Club cards as well as Paypal, Apple pay, Google Pay, AfterPay & Shop Pay.
When will my credit card be charged?
Just after your order has been successfully placed.
I have a question about my order what should I do?
Please contact us by email support@trendinggay.com. We will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.
Shipping
Can I change my shipping address?
Unfortunately once an order is placed it cannot be canceled as it goes into automatic fulfilment immediately at our fulfilment center.
When can I expect to receive my package?
Order processing is 2-4 business days. After your order is processed it will take 5-10 business days to arrive.
Please note: Some of our items in our store are so popular that the shipping times may take longer than the estimates above.
Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, COVID 19, air/ground transportation strikes/delays or transfers from USPS to international mail carriers.
I never received my package what should I do?
If your item has not arrived within 20 days, contact customer service through our Contact Us page and we will do our best to help you!
How much is shipping?